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Customer Experience / Contact Centre Remote Training and Workshops
pentel.me
Hi, I am Mo Pentel
I provide advice designs management support training and advice for individuals and organisations
Have a chat
Managing
Experience Metrics
Visit the
Foundation
monthly training clubs
45 minFree
1 hr65 British pounds
1 hrFree
Recent Content
Podcast - Is it time to rethink your metrics? Sponsored by Genesis
Recorded Webinar: POWERFUL New Approaches to Improving Customer Journeys Sitel European Customer Day - Measuring Customer Emotions at Waitrose
Recorded Webinar: Measuring Customer Satisfaction
9 Strategies to improve customer satisfaction
6 ideas to improve customer journey mapping
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