CXFO London Spring Meeting 30th April
I am really delighted to announce that the next meeting of CXFO London is going to be at the Pirate Castle in Camden from 10 - 4 on the...
CXFO London Spring Meeting 30th April
Does your workforce reflect your future digital self?
"Talk" one of the most important books for Business, Marketing, Finance CX and Insight pro
Conversation Analysis v Sentiment Analysis v Speech Analytics in Emotion Science - A very short guid
The Joy of Work by Bruce Daisley
Isobel Rogers - new Chief Executive at Customer Experience Foundation
The myth of the customer survey
The London School of Customer Experience
The myth of the CX single metric - Playing roulette with your customer relationships